Text Size   - | +

No person in the United States shall, on the ground of race, color, national origin, age, sex or disability be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.

These procedures apply to all complaints filed under Title VI of the Civil Rights Act of 1964, relating to any program or activity administered by the City of Omaha or its sub-recipients, consultants and/or contractors. Intimidation or retaliation of any kind is prohibited by law.

Persons Eligible to File: any individual or group of individuals, or entity who believes that he or she or any specific class of persons has been subjected to discrimination or retaliation prohibited by any of the Civil Rights authorities based upon race, color, national origin, age, sex, or disability may file a written complaint.

Discrimination: an act (or action) or inaction whether intentional or unintentional, through which a person in the United States, based on race, color, national origin, age, sex or disability has been subjected to unequal treatment under any program or activity receiving Federal financial assistance.

Filing a Complaint

  1. Complaints may be filed by the affected individual or a representative of that individual.
  2. Complaints must be in writing and contain as much information as possible about the alleged discrimination. The City of Omaha has prepared a Complaint Form to be used for the convenience of the complainant. The written complaint should include:
    1. Complainant’s name, address and telephone number
    2. A detailed description of the issues
    3. Name and job titles of individuals perceived as parties in the complaint
    4. Complaints received by telephone will be reduced to writing and provided to the complainant for confirmation or revision, and signature before processing.
  3. Complaint forms can be submitted online or by contacting the City of Omaha Human Rights and Relations Assistant Director. Complaints and/or substantiating information should be sent to:

Gerald M. Kuhn, II
Title VI Coordinator
City of Omaha Human Rights and Relations
1819 Farnam Street, Suite 502
Omaha, NE 68183
(402) 444-5055

Alternate means of filing a complaint will be made available to accommodate persons with disabilities upon request.

  • A complaint should be filed as soon as possible but must be no later than 180 calendar days after the complainant becomes aware of the alleged discrimination unless the time for filing is extended by the designated agency for good cause shown.
  • Upon receipt of the complaint, the City of Omaha will notify the Federal Highway Administration, to coordinate all further action regarding the complaint.
  • The City of Omaha Human Rights and Relations Assistant Director, or other Investigator, will contact the complainant to:
    1. Acknowledge receipt of the complaint by the Investigator
    2. Confirm that the complainant wishes to go forward with the complaint
    3. Confirm that there are allegations that need to be investigated and resolved, and
    4. Gather additional facts and further clarify the complaint.

Investigation of Complaint

An Investigator will review and investigate the complaint. As part of the review, the Investigator will at a minimum:

  1. Gather relevant documentation from the complainant not included in the complaint, such as forms, memos, letters, and photographs, etc.
  2. Contact complainant to arrange and conduct an interview, if needed
  3. Maintain a log of all activities associated with the complaint
  4. Complete Investigative Report of information, findings, photos, and recommendations for the Federal Highway Administration (FHWA).

A copy of the complaint, together with a copy of the City's report of investigation, shall be forwarded to the FHWA division office within 60 days of the date the complaint was received by the City.

A Title VI finding of violation or no violation is a Federal decision that cannot be delegated. Although the City of Omaha can conduct a Title VI investigation and make a recommended finding to the Federal decision-making authority, the City of Omaha must submit the proposed dispositions to FHWA for a Final Agency Decision.

Dismissal of Complaint

A complaint may be dismissed for the following reasons:

  1. The complaint is untimely filed.
  2. The complaint does not allege a basis covered by the statutes for which the City of Omaha is responsible.
  3. The complaint does not allege any harm with regard to covered programs or statutes.
  4. The complainant requests the withdrawal of the complaint.
  5. The complainant fails to respond to repeated requests for additional information needed to process the complaint.
  6. The complainant cannot be located after reasonable attempts.

File Online